A complete service offering, built around your textile production.
From emergency on-site interventions to long-term retrofit programs, SITM keeps your Karl Mayer and LIBA machines at full performance.
One partner. Every textile machine service you need.
All services are delivered by SITM-trained engineers and technicians, with deep knowledge of the Karl Mayer and LIBA machines portfolio.
Worldwide troubleshooting
Rapid intervention on-site, anywhere your machines are running.
Technical assistance
Senior textile engineers available by phone, email or WhatsApp.
Electronic retrofit
Full SITM retrofit program for Karl Mayer machines.
Machine installation
Transport, positioning, alignment and commissioning.
Maintenance plans
Preventive plans tailored to your production schedule.
Training
Operator and maintenance team training, in your language.
Remote diagnostics
Connected machines monitored & supported from our HQ.
Spare parts
Original and SITM-engineered parts shipped worldwide.
Your new fabrics, supported by our technicians
In France and worldwide, our technicians guide, support and train your teams to develop new fabrics and move your production forward.
From studying your application to machine trials, we help you adapt settings, control yarn tensions and fine-tune your production. Our support covers the various warp knitting and weft insertion applications on Karl Mayer & LIBA machines.
- Advice on developing new textile applications
- Assistance with machine settings and trials
- Operator training and support in France and internationally
Included
- Priority technical assistance
- Fast remote diagnostics
- Direct access to SITM technicians specialized in all machine areas
- Early access to software and system updates before public deployment
- Preventive maintenance recommendations and technical advice
- Expert guidance to minimize downtime and maximize machine performance
- SCADA-ready integration for real-time monitoring & smart factory connectivity
Frequently asked questions
Is remote diagnostics possible?
It depends on the machine's equipment: remote diagnostics is possible when it has remote maintenance access. Otherwise, we work from your information and photos, or come on site.
How are installation and training organised?
Installation, commissioning and training of your teams are included in the proposal and scheduled with you, depending on the machine and the work required.
What information do you need for a quote?
The machine model and serial number, its year if known, and a description of what you need. For a part, add its reference or photos. Availability and lead time are confirmed with the quote.